e-Storage, a subsidiary of Canadian Solar, is committed to delivering world-class energy storage solutions that meet and exceed the highest standards of quality, reliability, and sustainability by driving the following principles:
Customer Focus
Gaining insight into customer needs, delivering a reliable and innovative product and service, building long-term relationships, and achieving customer satisfaction.
Quality Excellence
Building quality into the organization's products and services. Striving for excellence in design development, manufacturing, and services, exceeding customer expectations in quality, cost, and delivery.
Innovation
Continually creating and implementing innovative solutions and advanced technologies to ensure the application of best technologies within BESS to mitigate safety risks, improving productivity and promoting growth.
Continuous Improvement
Creating a culture of continuous improvement across all levels and all areas of the organization, evaluating and revising the processes, methods and practices to increase the efficiency, accuracy and effectiveness of business operations.
Compliance
Integrating all requirements of applicable laws, regulations, and industry standards into the organization's business processes, and 100% adhering to processes, establishing an effective Quality Management System to meet compliance requirements
This Quality Policy applies to all organizational levels and is reviewed periodically to ensure it remains relevant to the e-Storage business strategy and activities.
Effective: April 22, 2024
